Pillsbury Cookies "Love It or It’s Free" Money Back Guarantee

Thank you for your purchase of Pillsbury Cookies. We’re sorry you are not happy with your product. Please find details below on how to receive a refund for your purchase.

To be eligible for a refund, you must be the original purchaser of any Pillsbury refrigerated cookie dough with “Love It or It’s Free” messaging on package, purchased from 8/27/18 to 5/7/19. Product must be used before ‘Best if used by’ date marked on package.

To Receive Your Refund: 

  • Download and print the following form: Form
  • Fill out the form completely with: 
    • Your contact information, including correct mailing address. 
    • The product’s UPC bar code – please see form for where to find the UPC bar code. 
    • Your original receipt with Pillsbury Cookie Dough purchase circled 
  • Mail in the completed form and documentation by May 29, 2019 to the following address:

Pillsbury Cookies Love It or It’s Free
PO Box 2634
Grand Rapids, MN 55745-2634

We must receive your request by 6/9/2019. A refund check will be mailed to the name and address you provide on the form in the amount of the purchase price reflected on original store receipt (up to $4.99, tax not included). Please allow 6-8 weeks for check delivery. Limit one check per household, person or address.

Your refund submission will not be accepted without original receipt and completed form, including UPC code. If your receipt or UPC isn’t valid, you will be contacted by postcard so that you can correct the issue and apply again for your refund. Additional restrictions apply. See details below.

MUST PURCHASE PRODUCT BY 5/7/19 AND SUBMIT INFO BY 5/29/19. Offer limited to one (1) refund per person, address or household. Max value of $4.99 USD

Product must be prepared and consumed according to the directions on pack. Purchase the Product(s) between 08/27/18 and 05/7/19. Mail-in form must be postmarked by 05/29/19 and received by 06/09/19. Limit one (1) refund per person, address or household. Reproduction, purchase, sale, or trade of any offer requirement (including, without limitation, via online auction sites) is prohibited. This offer may not be published in any magazine, website or elsewhere without written permission of General Mills, Inc. This offer is void where taxed, regulated, or prohibited. Requests which are non-conforming, duplicates, from outside the stated area, or from groups or organizations will not be honored, returned or acknowledged. Allow 6-8 weeks from our receipt of your request to receive your refund. General Mills, Inc. is not responsible for lost, late or misdirected mail. Fraudulent requests could result in prosecution under federal mail fraud statutes. Not combinable with other offers. ©2018 General Mills

For additional questions on how to receive your refund, or for other questions, comments, or concerns, please contact: 1-800-775-4777