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Pillsbury Coupons & Deals FAQs


General
Printable Coupons
Digital Coupons
This Week In Store


General

How much does it cost to use Pillsbury.com coupons?
There is no cost to take advantage of our money saving coupons.

Do I have to register to take advantage of Pillsbury.com coupons?
Yes. You must become a member of Pillsbury.com to take advantage to any of our coupons.

What is the difference between printable coupons and card linked offers?
Printable coupons are coupons you print on your computer and can be redeemed at most of your local retailers. Card Linked offers are coupons you load onto your retailer specific loyalty card or account. There may be different offers available for Printable Coupons and Card Linked offers.

Is there a limit to the number of different coupons I can clip or download?
No. You can clip or download as many different coupons as you like.

For our printable and digital coupons you may clip/download as many different coupons as you want. However, there are limits to the quantity of the same offer you can print. You are allowed only one attempt at printing each Coupon of the Week each week, and two attempts at printing all other coupons each month. You may add card-linked offers one time. See more details

How often are offers updated?
Weekly Spotlight Savings offers are updated every Thursday. All other offers are updated at the beginning of each month, subject to manufactures discretion. Quantities are limited; offers are available while supplies last.

Where are offers accepted?
Over 90% of all major grocery chains and over 95% of all grocery stores have an official policy to accept printable coupons as long as they scan properly. Digital coupons are retailer specific and only redeemable at that specific retailer.

Can you mail or email me coupons?
We cannot send any of our printable coupons by e-mail or U.S. Mail. To print our coupons you will need our free coupon printer installed on your computer, Internet connection, and good quality Printer with ink and paper.

We do offer the option to email your selected offers to an email of choice for printing at a later time. See more details

For card linked offers – we cannot email or mail.


Printable Coupons FAQs

Pillsbury.com works in partnership with Coupons.com (Quotient, Inc.) to provide printable coupons on our site. Listed below are answers to the most common questions asked by our visitors. Additionally, you can consult Coupons.com for a complete guide to coupon printing: http://help.coupons.com/subjects/printable-coupons

What is the difference between Coupons of the Week at the top of the page and other printable coupons below?

Coupons of the Week, as the name implies, are new each week and offered to our members in very limited quantities. These offers have the potential to reach their print limits before being refreshed every Thursday. Weekly Premium offers are only found on QueRicaVida.com, BettyCrocker.com, Pillsbury.com, Tablespoon.com and BoxTops4Education.com.

Only 1 print per person is allowed for these coupons, vs. 2 prints of the coupons lower on the page.

Check back every Thursday to see new coupons for your favorite General Mills products. Print them while they last!

How do I print a coupon?

1. Select the coupons you wish to print from our site

2. Verify you have a default printer selected and it is on and full of paper and ink

3. If you are NOT connected to a printer on the device you are on, choose the “Email” button and we will send you an email with a link in it so you can print your coupons from a printer-connected device at a later time

Note: You still must print the coupons. Emailing them to yourself does not enable you to redeem them electronically at the store or scan them at checkout. Printing is still required

4. If you ARE connected to a printer, click the “Print” button

5. The coupon(s) you clipped should print automatically to your default printer if you have printed before. Check your printer for your printed coupon(s). You are now ready to redeem them at check-out

6. If you are printing for the first time from this device, you will need to go through a print verification process to begin

7. You will also be asked to login to the site before you can print

Do I need to install coupon printing software?

If you have never printed coupons from the internet, specific software is no longer necessary. There is a new mobile phone number verification process called Print Verification that no longer requires downloading and installing such software.

What is Print Verification and how does it work?

Print Verification is a new and easy print solution that bypasses the need to install the Coupons.com coupon printer software.

When you print your first coupon on any device, you will go through a one-time authentication process. This process will confirm your device by sending a six digit code via SMS (text message) to your cell phone. Enter the code to validate your device. Once verified, your coupons will print.

Note: If you clear your browser cache and history or use a different browser, you will be prompted to provide your mobile phone number again and be given another 6 digit code via text message to validate this new device or browser.

What are the benefits of the new Print Verification method?

You can now print coupons on any printer (wireless or wired connection) using a desktop, laptop, or mobile device. Coupon printing is faster and easier and uses your phone number as your account number.

Downloading the coupon printer software is no longer required. Downloading was difficult or impossible to do on public computers, many work computers and computers with strict antivirus settings.

Why do I need to enter my phone number?

Because dedicated software is no longer required, your mobile phone number will be your account number enabling you to print coupons from any device connected to a printer.

What does Pisslbury and Coupons.com do with my phone number?

Phone numbers are not used for marketing purposes and will not be stored in a recognizable format. You can also proceed with confidence knowing that Coupons.com (Quotient, Inc.) is a Better Business Bureau-accredited business in good standing. http://www.bbb.org/losangelessiliconvalley/business-reviews/marketing-programs-and-services/quotient-technology-in-mountain-view-ca-223835

How long do I have to verify my phone number?

You have 1 hour to enter the verification code sent to your mobile phone. If you miss the window, request a new verification code.

I already entered my phone number to print a coupon, why do I need to enter it again?

Sometimes, re-authentication is required because a user has cleared their browser cache, necessitating the user to re-enter their phone number.

Why can’t my email address be used to authenticate my device?

Print Verification does not allow authentication with an email addresses because of the lack of security and the ability to create multiple email addresses to print offers.

Since you can select a PDF as your printer type, can I redeem a coupon in-store by having them scan a barcode from that PDF?

No, retailers cannot scan a PDF on your phone and give you the discount.

Why does my phone number fail to validate?

You may receive an error that your mobile phone number could not be accepted or you may not receive a phone verification number by text message if:

  • You have entered an incorrect mobile number
  • Your mobile number is not from a US based wireless provider
  • Your mobile phone is not able to send and receive text messages
  • You have a new mobile phone number and it is tied to a previously high-risk phone that was printing coupons fraudulently
  • A specific mobile phone number cannot be verified by our security provider. Reasons for not having a verifiable number include:

-   Your phone is part of a pre-packaged, prepaid mobile plan

-   Your phone number is attached to a landline

-   Your phone number is a Google Voice number, not capable of being a verified text number

-   You do not have a U.S. phone number.

When I print with phone verification, it looks like I can change the number of copies. Can I print as many as I want?

Although you are able to change the number of copies printed, Coupons.com Security monitors multiple coupon redeemers and will prevent people from printing in the future, if malicious printing is suspected. Even though you can print multiples, it would be unwise to do so.

Why is my coupon not printing after entering the code sent to my mobile number?

If your coupon doesn't print after entering your verification code, one of the following reasons could be the issue:

You may have already printed the allowed number of times for the same coupon from another device.

Your printer could be offline. Ensure your Wi-Fi printer is on and selected as your default printer and connected to the same network.

What operating system or web browser do I need to use the Coupon Printer software?

On this site, only devices that already have the coupon printer software installed will print using this method – see supported devices below.

All new coupon printers will be prompted to use the Print Verification method which is compatible with almost all systems including Android and iOS devices Chrome OS, Linux, Virtual Machine, etc.

Windows

Coupon printing is currently supported on all versions of Microsoft Windows 10, 8, 7, Vista, XP, Server 2003, and 2000 when used with Internet Explorer 8.0 or higher, Mozilla Firefox, Netscape Navigator 8.0 or higher, Google Chrome, Windows 10 Edge browser, Apple Safari 2.0 or higher, and most MSN browsers.

Macintosh

Coupon printing is currently supported on Intel-based Macintosh computers running MacOS 10.12 (Sierra), 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard), when used with Apple Safari 4.0 or higher, Firefox 3.7 or higher, and Google Chrome.

Other platforms

Coupon printing using the Coupon Printer software is NOT supported on mobile devices, Linux, Chromium (Chrome OS), Windows 98/ME, Windows 8 Metro mode, WebTV, or virtual computing environments such as VMWare.

Why do I stay on a “Sending coupons to printer” page?

If you have multiple printers or have a fax machine connected it is most likely that a default printer has not been set and you are seeing a “sending coupons to printer” page.

How do I set up my default printer to print coupons?

Before printing, make sure your default printer is set, connected, switched on, has paper, and ink or toner. Your coupons will print directly to your default printer. For detailed instructions for Windows and Mac computers, visit these help pages:

For Windows: http://help.coupons.com/articles/48-How-do-I-set-up-my-default-printer-to-print-coupons-in-Windows

For Macs: http://help.coupons.com/articles/49-How-do-I-set-up-my-default-printer-to-print-coupons-in-Macintosh

Why did I get a "Limit Reached" message?

You may have reached your personal limit on a specific offer. Most coupons have a print limit of one (Weekly Premium) or two so everyone gets a chance to print coupons. Print limits go across websites and are tracked by account number, which is your mobile number for people using the new Print Verification method, or your installed coupon printer software if printing using the older method.

In some cases, your coupon may have been sent to your system's default printer and is waiting in the print queue to be printed. If that printer is available, you can fulfill the print request by reconnecting the printer to your computer and restarting the print job.

Unfortunately, any coupons sent to the wrong printer cannot be re-queued to another printer. To start sending your coupons to a different printer please read “How do I set up my default printer?”

How many times can I print the same coupon?

Most coupons have a print limit of one or two. Once you have reached the print limit for a specific coupon, it becomes inactive to print.

If a specific coupon you want has reached its print limit, visit our loyalty coupons page or our in-store deals page and see if a similar offer is available at your favorite store.

You can also look check back next week or choose from the other coupons we have available for you to print.

How do I uninstall the Coupon Printer software and switch to Print Verification?

If you would like to uninstall the coupon printer software, please select your Operating System for instructions:

Windows uninstall: http://help.coupons.com/articles/66-How-do-I-uninstall-the-Coupon-Printer-on-Windows

Mac uninstall: http://help.coupons.com/articles/67-How-do-I-uninstall-the-Coupon-Printer-on-Macintosh

How do I clear my browser cache and cookies?

If you are experiencing problems printing, viewing, or navigating our coupons, you may need to clear your browser settings. See these detailed instructions:

Chrome on a Windows: http://help.coupons.com/articles/148-How-do-I-clear-my-Chrome-browser-in-Windows

Internet Explorer in Windows: http://help.coupons.com/articles/146-How-do-I-clear-my-Internet-Explorer-browser-in-Windows

Safari on a Mac: http://help.coupons.com/articles/150-How-do-I-clear-my-Safari-browser-on-Macintosh

Chrome on a Mac: http://help.coupons.com/articles/152-How-do-I-clear-my-Chrome-browser-in-Macintosh

Why are my coupons printing out tiny on Macintosh?

Follow these instructions to see if our partner’s suggestions (Coupons.com) resolve our issue: http://help.coupons.com/articles/154-Why-are-my-coupons-printing-out-tiny-on-Macintosh

How do I change the default settings for my printer?

If you need to change your printer default settings (portrait vs landscape, black and white vs color, one sided vs two sided, etc.), please select your operating system for instructions: http://help.coupons.com/articles/157-How-do-I-change-the-default-settings-for-my-printer

Why does my browser crash when I print my coupons?

If your browser crashed when you printed from Coupons.com, please try the following steps to resolve the issue:
http://help.coupons.com/articles/226-Why-does-my-browser-crash-when-I-print-my-coupons

Digital Coupons

Pillsbury.com works in partnership with Cellfire and your favorite grocery retailers to provide Digital Coupons. Below are answers to the most commonly asked questions. Additionally, you can contact your store’s customer service department or the Cellfire Support Team for more information, to report a problem or to send feedback.

What are Digital Coupons?
Digital coupons are any easy, paperless way to save money on your groceries. They require no printing or clipping. Instead, you add them directly to an existing store loyalty account from your phone, tablet or computer. Digital coupons are instantly redeemed at checkout when you enter your loyalty account and purchase the participating products. Pillsbury has partnered with Cellfire to deliver digital coupons for over 50 different national and regional grocery retailers across the country.

How do I access digital coupons at Pillsbury.com?

Step 1: Log in to your Pillsbury.com account. If you don’t have one, registering is easy and free here: https://www.pillsbury.com/login
Step 2: Visit https://www.pillsbury.com/card-linked-offers and click on your retailer from the list of participating grocers.
Step 3: Click the blue “Link Your Account” button on the digital coupon page and enter your store loyalty account number.
Step 4: Select the digital coupons you’d like to add to your account. The button under each coupon will change from “Select Offer” to “Selected.”
Step 5:When you’ve selected all of your offers, click “Add to Account” (orange button on the bottom of the page) to load them all to your loyalty account.
Step 6:After you’ve successfully added offers to your account, you will be directed to a Thank You page with the message: “Your offers have been added to your account.” From there, you can return to the offer page for that retailer. The coupons you added will be located at the bottom of the page, marked with “Already Added To Account.”

How do I add a store loyalty account to my Pillsbury account?
There are two ways to add a store loyalty account:

  1. From the Digital Coupons page https://www.pillsbury.com/card-linked-offers select the applicable store and add your loyalty account number when prompted. Note: Both a Pillsbury account and an existing store loyalty account are required before the two can be linked. If you do not already have a retail loyalty account number, you’ll need to first sign up for it on your retailer’s website or in their store.
  2. Access “My Account” (which is available in the site header when you are logged in) and add a new retail account in the “Retail Loyalty Accounts” section of the page.

Why do I need to sign up for a Pillsbury account before I can add digital coupons to my retailer’s loyalty account?
A Pillsbury account is required to ensure the safety of your customer information and so you can securely add and save loyalty account numbers for future visits.

How do I remove a store loyalty card?

  • Go to the Digital Coupon (https://www.pillsbury.com/card-linked-offers) page on Pillsbury.com and click on the “Change Account Info” link and you will be taken to My Account to delete or add linked accounts.
  • You can also go straight to My Account whenever you are logged in to Pillsbury.com to make adjustments. To get there, select the head icon in the upper right corner of any web page to be taken to My Account. There you will find a list of your loyalty accounts under the “Retail Loyalty Accounts” section. Select “Remove” (located to the right of your account number) next to the loyalty account you would like to delete, and then press “Confirm” to delete it. You can also add loyalty accounts here.
  • If you are not logged in, please log in first and then follow the instructions above.

I tried to add my store loyalty card, but was told my card number is not valid. What should I do?
There are a couple of reasons your account number may have been flagged as not valid.

  • The account number may have been typed incorrectly, so double check the number and try again to make sure a simple mix-up didn’t occur.
  • You may have entered dashes, spaces, a leading zero or a trailing extra digit in the field. Many retailers show these extra characters when issuing account numbers but none are accepted in the entry field. Please try again without them.
  • There may have been a momentary technology glitch, outage or slow connection that caused a “not valid” error notice. Wait a few minutes (or even an hour or two) and try again.
  • If you continue to receive this error, please contact your store’s customer service department and verify that the number is valid. If it is, please contact Cellfire for technical assistance.

I tried to add my store loyalty card, but was told my card number is not found. What should I do?
You may have received this message if you recently opened a new store loyalty account. Some retailers require people to activate their account by using it at the store first. If that is the case, wait 30 minutes after the card is activated before trying to link your account here. If you still receive this message, contact your store’s customer service department or contact Cellfire for technical assistance.

How do I get a loyalty card?
Please visit your retailer’s website – many let you sign up online. If not, visit the customer service desk at your local store and ask for a savings or loyalty account application. In most cases, you will receive an account on the spot. Before you can add your account to Pillsbury.com, please activate your account by using it at checkout and then wait at least 30 minutes before linking it and starting to add offers.

How do I add digital coupons to my store loyalty account?
Once you have linked a loyalty account number to your Pillsbury account, you can select offers by pressing the “Select Offer” button located beneath each digital coupon. Once all the offers you want are selected, press the “Add to Account” button at the bottom of the page to load all the offers to your account at once.

How can I tell whether digital coupons have been added to my account?

  • You can confirm that digital offers have been successfully added to your account when you see the “Your offers have been added to your account” message on the Thank You page.
  • You can also go back to the offer page for that retailer. All of the digital coupons added to your account will be at the bottom of the page with “Already Added To Account” listed under each one.
  • In most cases, you can also visit your retailer’s website and see the offers you added at Pillsbury listed there, too.

Can I remove a digital coupon after it’s been added?
No. Digital coupons cannot be removed unless they expire or are used with a purchase at the store.

My family shares one account number. Can we all use it for digital coupons?
Yes. Multiple people can add a store loyalty number to their individual Pillsbury accounts. Be sure to coordinate when coupons are redeemed, because they can only be redeemed once.

My wife and I have different store loyalty accounts, but it seems that offers are saved to both accounts at once. Why is this happening?
Sometimes retailers combine multiple accounts in a household into a single household account. Digital coupons will be saved to both accounts and a redemption on one account will prevent someone from redeeming the same digital coupon on another account. You'll have to manage offers saved to both loyalty numbers as a single account.

How many digital coupons can I save to my loyalty account?
You can save as many digital coupons to your loyalty account as are available. Please note that some grocery stores limit the number of offers each month.

How do I redeem digital coupons?
Digital coupons get saved directly to your store loyalty account. Your coupons are automatically redeemed when you use your account number at checkout and purchase the participating products in the right sizes and quantities. Check your receipt after you check out. If you do not see the digital coupon credited to your account, go to the store’s customer service desk to find out why and ask for credit, if the qualifying purchase was made.

I tried to use a digital coupon, but did not receive my discount. What happened?
The coupon may have failed for the following reasons:

  • The product(s) you purchased did not meet the terms described in the coupon details.
  • The coupon has expired.
  • You had other digital coupons or offers saved to your account for the same product(s) and that offer was used instead. Most retailers pick the best or first offer, if multiples exist, and do not allow multiple offers to be used together in the same transaction.

If you would like to report a problem with the redemption of a digital coupon, please visit your store’s customer service desk immediately. You can also contact Cellfire Support if the retailer cannot troubleshoot the issue.

What happens to expired coupons?
Expired coupons are removed from your account and are not available for use.

I've used an offer but it still shows up with "Coupon Saved" beneath. Why?
It can take up to 24 hours for a retailer’s system to update after a digital coupon is redeemed. Please do not attempt to use the offer again; each digital coupon is only valid for a single use and will not be applied again. Once the Cellfire and retailer systems are in sync, the offer will be removed.

If I have two of the same products and I have two different digital coupons for that product, can I purchase them both in the same transaction?
No. The digital coupon code can only be applied once per product, per transaction. In order to get your discount for the second item, please ask the cashier to ring it up separately.

I saved the same coupon to my account twice, but it only shows up once. Why?
Each coupon can only be saved one time to a loyalty account within a two-week period.

I tried to add a digital coupon that I saw on another website to my loyalty account at Pillsbury.com, but it does not show up. What happened?
If a digital coupon does not show up on our site, it is likely that:

  • You already saved that coupon to your store loyalty account somewhere else.
  • You already redeemed that coupon in one of your recent purchases.
  • Your retailer has additional digital coupons available that are not offered at Pillsbury.com.

Why does Pillsbury.com offer digital coupons for some retailers but not all?
We want to make it easy for our members to save money on their groceries while they are looking for recipes, meal ideas and product tips. So, although not all of our retail partners have loyalty accounts, we are happy to feature digital coupons on our site for those who do. If you don’t see your retail loyalty account in the list of available stores, please contact your retailer and let them know you’d like to see their offers on our site. We’re happy to add digital coupons for any retailer.

Are the digital coupons on Pillsbury.com the same ones offered at my retailer’s website?
Yes. The digital coupons you see here are the same as those offered at your retailer’s site, although sometimes we only offer a portion of all the digital coupons available at your retailer’s site. Visit your retailer’s site to see all of their digital coupons. Once you add a digital coupon on Pillsbury.com, you should see it added to your account at your retailer’s site, too.


This Week In Store

What is This Week In Store?
To help you save money on groceries, we collect everything on sale this week that doesn’t require coupons or codes from over 80,000 physical grocery stores and put them all in one place. The deals shown here are the same offers you’d see in the printed circular that comes in your weekly shopper or Sunday paper from your favorite store.

Do I need to do anything special to take advantage of these in-store deals?
No. Just visit your favorite store and purchase the items. No coupon clipping, no codes to remember, no hassles; just great everyday savings that your store is already offering. We gather these in-store deals here for you to help make money-saving menu planning easier.

Why don’t I see every single item that’s on sale at my favorite grocery store listed on Pillsbury.com?
We focus on sale items featured in our recipes and on products from General Mills and our partners, so not every offer in-store is displayed on our site.

Can I see grocery store sales just for the recipes I am interested in?
Yes. Any recipe on Pillsbury.com with eligible in-store deals on the ingredients has a “Save On This Recipe” section between the ingredients and the steps. Just click open that section and see the stores that have those ingredients on sale.

Why do I have to login or register at your site to see all the in-store sales?
We save your favorite stores when you become a member so when you return to the site the deals for your favorite stores are featured.

What are the check marks on the sale items for?
We put them there so you can select your favorite in-store sales and then print or email them to help you save more money when you shop.

Where do these in-store sales come from?
Our partner, Grocery Server aggregates offers from 80,000 physical stores and has the largest database of local retail products, offers and coupons in the US.

Who do I contact if I see a sale price online that is not available in my store?
Please send an email to coverage@groceryserver.com that includes the deal you have a question about as well as the name of your grocery store.