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Recipe Saved???
Last Post Re: Recipe Saved??? by CateC_Pillsbury_MOD, Thursday, April 23, 2009 3:39 PM
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4/19/2009 8:03:39 PM
allierhegan
Posted by: allierhegan
Joined on 4/20/2009
Posts 3
Recipe Saved???

After I typed out my recipe, at the bottom of the page it says "SAVE", so I hit that button, now where did the entire recipe go to?

4/19/2009 10:21:25 PM
dk41
Posted by: dk41
Joined on 4/19/2009
Posts 1
Re: Recipe Saved???

I am having the same problem.  I know that we are working against a deadline here.  I really do not want to type the whole recipe out again and then find out that it hasn't been saved.  I am going to call the contact number they provided and talk to a representative in the morning and get some answers.  GOOD LUCK!

4/19/2009 11:14:32 PM
vdrsolo
Posted by: vdrsolo
Joined on 1/19/2009
Posts 6
Re: Recipe Saved???

It did that to me the first time, I had forgot to put in my recipe name. I just redid that recipe (with the name), saved it and it showed up in my saved list. I tried to submit it and it finally came to a page with an internal server error, so I can't do anything at all! I have 8 more recipes to do! Is this happening to anyone else?

4/19/2009 11:17:26 PM
marilynk
Posted by: marilynk
Joined on 4/20/2009
Posts 1
Re: Recipe Saved???

It just happened to me too.   I was resubmitting my recipe to make a correction.   Unbelievable.  I may have to take off work tomorrow.  Sad

4/19/2009 11:22:47 PM
mfbernadette
Posted by: mfbernadette
Joined on 3/10/2009
Posts 1
Re: Recipe Saved???

I'm having the same problem only I can't even get in to log my next 4 recipes. Do you think it is because everyone is busy putting submitting recipes? I meant to submit earlier today, but I wanted to make sure I had everything in order before I did.  I hope this doesn't mean we are out of the running. Mary

4/19/2009 11:39:37 PM
karendh2000
Posted by: karendh2000
Joined on 4/4/2009
Posts 1
Re: Recipe Saved???

I just did the same thing-after ALLL That work! I give up.

4/20/2009 4:56:37 AM
Birthmuffin
Posted by: Birthmuffin
Joined on 3/11/2009
Posts 1
Re: Recipe Saved???

Yes the same thing happened to me too... I found that saving it segment by segment ( hit save after filling out each step) saved it instead of filling out all fields and then submitting...  hope this helps :) You still have time its not due until noon Smile

4/20/2009 11:30:00 AM
CateC_Pillsbury_MOD
Posted by: CateC_Pillsbury_MOD
Joined on 1/5/2009
Posts 656
Re: Recipe Saved???

Hi Everyone: 

So there were some technical issues on Saturday afternoon, but the good news is those were resolved and since then we have been successfully receiving entries. If you don't think your recipe went through- please resubmit your recipe by 11:59 a.m. CT today. For any reason if you are still experiencing issues, please call 1-800-775-4777 for help. 

Sincerely, CC

 

4/20/2009 11:37:23 AM
artistalana
Posted by: artistalana
Joined on 4/18/2009
Posts 6
Re: Recipe Saved???

hey gang, this happened to me so I read the FAQ and figured out the issue. Because it's such an active and busy sight, you cannot stay logged on indefinately...otherwise the server would be too busy. (And some would never be able to log on at all.) Because of this, like many websites, your log in time will eventually time out. Whether your recipe is saved or unsaved...


If it times out, your recipe is lost when you hit "submit".  Also, your own computer may log you out.


Because of this I did wind up resubmitting many many recipes that got lost...some I chose not to worry about resubmitting but the ones I felt strongly about I just logged out of the site, logged back on, and tried again.


It makes sense to me that they need to do this...a good improvement though for next year might be to have a timer that pops up asking you to save your recipe and log back in as you only have 5 more minutes left before your session expires or something like that.


I also rushed through some recipes in order to get them in on time then I realized, because of this, I made some mistakes and needed to resubmit again...


But...all in all, I actually had tons of fun working on hopeful contest entries and I think I'll actually miss all the time cooking, brainstorming, and submitting that I've been doing lately! I remain thrilled with Pillsbury for the opportunity...and for helping keep everything green by utilizing computer-only entries this year...so...my glass is still half-full in spite of a few resubmitted entries! In looking at the big picture, they did a good thing via the computer entries. I'm hopeful they will work out the glitches for the upcoming years of our future submissions!!


Good luck to all and happy baking!!


Alana

4/20/2009 11:48:21 AM
tprince1984
Posted by: tprince1984
Joined on 2/9/2009
Posts 2
Re: Recipe Saved???

Hi, I'm tprince1984. I also wondered where did my recipe go? I did receive a "Thank you" your recipe was received. I hit saved also. I tried retrieveing it and Iwas been unable to.

4/20/2009 12:30:32 PM
FrannyB1959
Posted by: FrannyB1959
Joined on 2/25/2009
Posts 2
Re: Recipe Saved???

I've had issues getting my recipes to save since Saturday. Getting 404 error, asking me to allow cookies even though they are set and had previously not presented an issue. I was up until 3 am all 3 nights, because of having to redo my work and double checking that I didn't miss any steps.  After awhile I would just add an ingrediant or step and save and then do this for each addition.  So frustrating.  Its unfortunate as was only able to submit a few of the many I had. I recognize I've had months to get these in and should have submitted each as I developed the recipe.


 


  Some suggestions for next year;


Place a time out feature visable so that we know to save it or lose it.


Place a button from the contest homepage directly to our "saved recipes" once we have logged in.


Add a button to the contect home page to our submited recipes so that we can double check easily if in fact it was received by Pillsbury. I found it very time constantly go back through the entry links just to get to my saved recipes or to ensure what I sent took.


Also add link to each product with the baking directions. Its easy to forget the temp or general cooking time if we forget to annotate.  A quick link would be very helpful. 


How about product recognition technology.  Sometimes what we think is our own great recipe has already been done or created with slight variations and previously published by Pillsbury or someone else.  When selected products are made, a message indicating the same ingrediants have been used in combination and an optional link so that we can verify we aren't submitting something too similar. No one wants to inadvertantly plagerize anothers recipe or concept.


Lastly thank you for an awesome contest!

4/20/2009 3:02:14 PM
vdrsolo
Posted by: vdrsolo
Joined on 1/19/2009
Posts 6
Re: Recipe Saved???

I think I finally got mine done a 2am this morning.


Did anyone else put on a few pounds during their testing?!!

4/20/2009 4:37:50 PM
simplysimons
Posted by: simplysimons
Joined on 4/20/2009
Posts 1
Re: Recipe Saved???

I too was attempting to put in my recipe this morning and every time I hit save and went on to submit everything was gone. After numerous attempts I gave up because the deadline had come. How sad that I worked so hard only to be excluded due to technical issues. I hope things improve next year because I really had my heart set on winning this contest.

4/20/2009 4:41:48 PM
artistalana
Posted by: artistalana
Joined on 4/18/2009
Posts 6
Re: Recipe Saved???

yeppers...thank God for Weight Watchers though...took it right back off by counting points the next few days! ha ha!!

4/20/2009 5:56:47 PM
vdavis1
Posted by: vdavis1
Joined on 4/20/2009
Posts 5
Re: Recipe Saved???

Yes, I hear yaSmile I had to walk a lot more than usual and cut it back to fruit today. I love to eat and test food I cook. You have to taste your new creations.

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